body{background:#fafaf8}.inq-wrap{max-width:600px;margin:0 auto;padding:20px 16px 120px}.inq-grid{grid-template-columns:1fr 380px;align-items:start;gap:20px;padding-bottom:80px;display:grid}@media (max-width:860px){.inq-grid{grid-template-columns:1fr}}.inq-tabs{background:#fff;border:1px solid #ebebeb;border-bottom:none;border-radius:14px 14px 0 0;margin-bottom:0;display:flex;overflow:hidden}.inq-tab{text-align:center;color:var(--color-ink-mute);cursor:pointer;border-bottom:2px solid #0000;flex:1;padding:14px;font-size:13px;font-weight:600;transition:all .15s}.inq-tab.active{color:var(--color-accent);border-bottom-color:var(--color-accent);background:#fff8f7}.inq-panel{background:#fff;border:1px solid #ebebeb;border-radius:0 0 14px 14px;margin-bottom:12px;padding:20px;display:none}.inq-panel.active{display:block}.inq-card{background:#fff;border:1px solid #ebebeb;border-radius:14px;margin-bottom:12px}.inq-card-head{color:var(--color-ink);padding:14px 18px 0;font-size:13px;font-weight:700}.inq-card-sub{color:var(--color-ink-mute);padding:3px 18px 0;font-size:11px}.inq-card-body{padding:12px 18px 16px}.inq-field{margin-bottom:13px}.inq-field label{color:var(--color-ink-mute);text-transform:uppercase;letter-spacing:.4px;margin-bottom:5px;font-size:11px;font-weight:700;display:block}.inq-select{width:100%;color:var(--color-ink);cursor:pointer;box-sizing:border-box;background:#fafafa;border:1.5px solid #ebebeb;border-radius:10px;outline:none;padding:11px 13px;font-size:14px}.inq-select:focus{border-color:var(--color-accent);background:#fff}.inq-input{width:100%;color:var(--color-ink);box-sizing:border-box;background:#fafafa;border:1.5px solid #ebebeb;border-radius:10px;outline:none;padding:11px 13px;font-size:14px;transition:border-color .15s}.inq-input:focus{border-color:var(--color-accent);background:#fff}.inq-textarea{width:100%;min-height:130px;color:var(--color-ink);resize:vertical;box-sizing:border-box;background:#fafafa;border:1.5px solid #ebebeb;border-radius:10px;outline:none;padding:12px 13px;font-family:inherit;font-size:13px;line-height:1.6;transition:border-color .15s}.inq-textarea:focus{border-color:var(--color-accent);background:#fff}.char-cnt{text-align:right;color:var(--color-ink-mute);margin-top:4px;font-size:11px}.inq-photo-row{flex-wrap:wrap;gap:8px;display:flex}.inq-photo-add{cursor:pointer;width:72px;height:72px;color:var(--color-ink-mute);background:#f7f7f5;border:2px dashed #d0d0d0;border-radius:10px;flex-direction:column;justify-content:center;align-items:center;gap:4px;font-size:10px;display:flex}.inq-photo-add span{font-size:20px}.inq-photo-thumb{background:#f0f0f0;border-radius:10px;justify-content:center;align-items:center;width:72px;height:72px;font-size:28px;display:flex;position:relative}.inq-photo-del{color:#fff;cursor:pointer;background:#00000080;border-radius:50%;justify-content:center;align-items:center;width:18px;height:18px;font-size:11px;display:flex;position:absolute;top:3px;right:3px}.inq-photo-note{color:var(--color-ink-mute);margin-top:6px;font-size:11px}.quick-channels{gap:10px;display:flex}.quick-ch{text-align:center;cursor:pointer;background:#fff;border:1.5px solid #ebebeb;border-radius:12px;flex:1;padding:14px 10px;transition:all .15s}.quick-ch:hover{transform:translateY(-2px);box-shadow:0 4px 14px #00000014}.quick-ch-icon{margin-bottom:5px;font-size:26px;display:block}.quick-ch-name{margin-bottom:2px;font-size:12px;font-weight:700}.quick-ch-sub{color:var(--color-ink-mute);font-size:10px}.quick-ch.kakao{background:#fffde7;border-color:#fee500}.quick-ch.faq{border-color:#ebebeb}.inq-list-item{cursor:pointer;border-bottom:1px solid #f4f4f4;padding:14px 0}.inq-list-item:last-child{border-bottom:none}.inq-list-top{justify-content:space-between;align-items:flex-start;margin-bottom:5px;display:flex}.inq-list-cat{color:#666;background:#f0f0f0;border-radius:999px;flex-shrink:0;margin-right:8px;padding:2px 8px;font-size:10px;font-weight:700}.inq-list-title{flex:1;font-size:13px;font-weight:600}.inq-list-status{border-radius:999px;flex-shrink:0;padding:3px 8px;font-size:10px;font-weight:700}.status-done{color:#2d7a4d;background:#e8f5e9}.status-wait{color:#c8841c;background:#fff3e0}.inq-list-bottom{justify-content:space-between;align-items:center;display:flex}.inq-list-date,.inq-list-preview{color:var(--color-ink-mute);font-size:11px}.inq-reply{color:var(--color-ink-soft);background:#f7f7f5;border-radius:10px;margin-top:8px;padding:12px 14px;font-size:12px;line-height:1.6;display:none}.inq-list-item.open .inq-reply{display:block}.inq-reply-header{color:var(--color-accent);margin-bottom:6px;font-size:11px;font-weight:700}.btn-inq-submit{color:#fff;cursor:pointer;background:#1a1a1a;border:none;border-radius:12px;width:100%;padding:14px;font-size:15px;font-weight:700;transition:background .15s}.btn-inq-submit:hover{background:#333}.btn-inq-submit:disabled{cursor:default;background:#bdbdbd}.inq-submitted{text-align:center;background:#e8f5e9;border:1px solid #c8e6c9;border-radius:12px;margin-bottom:12px;padding:16px;display:none}.inq-submitted.show{display:block}.inq-submitted-title{color:#2e7d32;margin-bottom:4px;font-size:15px;font-weight:700}.inq-submitted-sub{color:#388e3c;font-size:12px}.inq-type-row{gap:10px;margin-bottom:16px;display:flex}.inq-type-btn{cursor:pointer;background:#fff;border:2px solid #ebebeb;border-radius:14px;flex-direction:column;flex:1;align-items:center;gap:4px;padding:16px 10px;font-family:inherit;transition:all .15s;display:flex}.inq-type-btn:hover{border-color:#1a1a1a}.inq-type-btn.active{background:#f5f5f5;border-color:#1a1a1a}.inq-type-icon{margin-bottom:2px;font-size:26px}.inq-type-name{color:var(--color-ink);font-size:13px;font-weight:700}.inq-type-btn.active .inq-type-name{color:#1a1a1a}.inq-type-sub{color:var(--color-ink-mute);font-size:10px}.inq-refund-notice{color:#e65100;background:#fff8f0;border:1px solid #ffe0b2;border-radius:10px;margin-bottom:14px;padding:12px 14px;font-size:12px;line-height:1.7}.inq-reason-grid{grid-template-columns:1fr 1fr;gap:8px;display:grid}.inq-reason-btn{color:var(--color-ink);cursor:pointer;background:#fafafa;border:1.5px solid #ebebeb;border-radius:10px;align-items:center;gap:8px;padding:12px 14px;font-size:13px;font-weight:600;transition:all .15s;display:flex}.inq-reason-btn:hover{border-color:var(--color-accent)}.inq-reason-btn.active{border-color:var(--color-accent);color:var(--color-accent);background:#fff8f7}.inq-method-row{gap:8px;display:flex}.inq-method-btn{cursor:pointer;background:#fafafa;border:1.5px solid #ebebeb;border-radius:12px;flex-direction:column;flex:1;align-items:center;gap:3px;padding:14px 8px;transition:all .15s;display:flex}.inq-method-btn:hover{border-color:var(--color-accent)}.inq-method-btn.active{border-color:var(--color-accent);background:#fff8f7}.inq-method-icon{margin-bottom:2px;font-size:22px}.inq-method-name{color:var(--color-ink);text-align:center;font-size:12px;font-weight:700}.inq-method-btn.active .inq-method-name{color:var(--color-accent)}.inq-method-sub{color:var(--color-ink-mute);text-align:center;font-size:10px}.inq-cat-refund{color:#dc2626!important;background:#fee2e2!important}.header-nav{gap:0}.mega-dropdown-inner-container{padding-top:0;padding-bottom:0}.inq-card-mb16{margin-bottom:16px}.inq-label-optional{color:#bbb;font-size:10px;font-weight:400}.inq-label-required{color:var(--color-accent);font-size:10px}.inq-label-accent-optional{color:var(--color-accent);font-size:10px;font-weight:400}.inq-history-title{color:var(--color-ink);margin-bottom:14px;font-size:13px;font-weight:700}.inq-notice-box{color:var(--color-ink-mute);background:#f7f7f5;border-radius:10px;margin-top:16px;padding:14px;font-size:12px;line-height:1.7}